Comprehensive guide to transport options for seamless travel
City Centre
Playa del Carmen
3.9
mi
Airports
Aeropuerto de Playa del Carmen (PCM)
6.4
mi
Cancun (CUN)
32.2
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Car park
Luggage storage
24-hour services
24-hour reception
24-hour room service
General
Non-smoking rooms
Wi-Fi
Car park
Safe deposit box
24-hour reception
No pets allowed
Air conditioning in public areas
Luggage storage
Souvenir shop
Hairdresser
Services
24-hour room service
Laundry
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Indoor swimming pool
Outdoor swimming pool
Spa & wellness centre
Jacuzzi
Room features
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Hair dryer
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Car Fed Chetumal - Cancun Km 296, Xcalacoco, Playa Del Carmen 77710, Riviera Maya, Mexico,
Playa del Carmen,
Mexico,
Quintana Roo
Map view
Car Fed Chetumal - Cancun Km 296, Xcalacoco, Playa Del Carmen 77710, Riviera Maya, Mexico,
Playa del Carmen,
Mexico,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
3.9
mi
Calle Xcalacoco North of Playa del Carmen
Playa
4700 ft
Punta Bete
2500 ft
Beach
Point Esmeralda
1.8
mi
Beach
Xcalacoco
1.4
mi
Beach
Grand Coral Beach Club
1.4
mi
Golf Course
Grand Coral Golf Riviera Maya
1.6
mi
Golf Course
El Camaleon Golf Course
1.5
mi
Beach
Punta Esmeralda Beach
1.8
mi
Punta Venado
2.4
mi
Carr Federal Mza 20 Lt 02
Go Natural Explorers
2.1
mi
Church of Guadalupe
2.6
mi
Gallery
Galeria Luis Sottil
2.4
mi
Calle 88 Norte
Playa Publica 88
2.4
mi
Gallery
Amate Gallery
2.4
mi
28 de Julio Square
2.5
mi
Playa del Carmen
Xca-Ha Park
2.5
mi
Cancun-Tulum Highway
Punta Venado Bike Park
2.6
mi
Museum
Zona Arqueologica Tulum
2.6
mi
Kingdom Hall of Jehovah's Witnesses
2.6
mi
Carretera Chetumal - Puerto Juare Playa del Carmen
Xavage Park by Xcaret
2.8
mi
Albatros
Martina Beach Club
3.0
mi
Carretera Federal Tulum Km 244 A 5 Kilometros Del Cenote Dos Ojos
Cenote Misterio Maya
2.9
mi
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
3.1
mi
Gallery
Tierra Huichol
3.1
mi
Dive Sites
2.9
mi
Beach
Shangri-la's Beach
3.0
mi
Av.10 Manzana 144
The Union
3.1
mi
Event hall
Salon Tres Rios I
3.0
mi
Shangri-la Caribe Beach Village Resort
3.1
mi
Nearby
Beach
Xcalacoco
1800 ft
Restaurants
Club de Playa Selvamar
1.5
mi
Playa Xcalacoco
Koh Thai
4800 ft
Predio El Limonar fraccion 2
La Brasserie
4800 ft
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
4800 ft
Predio El Limonar fraccion 2
Coral Grill & Bar by Viceroy
1.4
mi
Playa Xcalacoco Frac 7 In Hotel Viceroy
Arezzo Restaurant
1.2
mi
Predio El Limonar Fraccion 2
Reviews and Ratings
Reviews from guests about their experience.
60%
loved their spa retreat and can’t wait to return.
6.0/10
Guest rating
Rooms
8.2
Location
8.0
Service
9.0
Dining
9.2
Guest reviews
6.0/10
based on 5 reviews
7.8
7.8/10 based on 12 reviews
James
United States,
March
2025
6.0/10
My stay at Ocean Riviera Paradise Privilege was fantastic! The food quality and presentation were great across all restaurants, and the staff's friendliness stood out. However, I did encounter some delays when reaching out to the front desk, but it didn't detract from my enjoyment overall.
Rooms
8.0
The Junior Suite was beautifully maintained, perfect for a comfortable stay.
Service
9.0
The service was really good, especially from our dedicated butler Javier. Irma and Abelardo made our experience even better with their attentive service.
Location
8.0
Located in a vibrant area, the Bar Boliche at the bowling alley was a unique touch to the resort.
Dining
9.0
The variety and quality of food in all restaurants were impressive, truly satisfying my culinary cravings.
Facilities
8.0
The cleanliness and upkeep of the resort were excellent, with staff continually striving to maintain its pristine condition.
Thomas
United States,
February
2025
5.4/10
I had a fantastic 11-night stay at Ocean Riviera Paradise Privilege! The food quality and presentation were excellent across all restaurants. The staff, particularly my butler Javier and Irma at the Privilege pool, were incredibly friendly and attentive. However, I did encounter some delays when I needed to contact the front desk or room service, but it didn't dampen my overall enjoyment. 🏖️🍹
Rooms
8.5
The Junior Suite was spacious and comfortable, perfect for relaxing after a day by the pool.
Service
9.0
The staff's friendliness was first class, especially my butler who went above and beyond to ensure I was well taken care of.
Location
8.0
The Bar Boliche at the bowling alley had a nice atmosphere, perfect for unwinding in the evenings.
Dining
9.0
I was impressed by the excellent food quality and the unique homemade marmalade at breakfast.
Facilities
8.5
The cleanliness and maintenance of the complex were great, and the 24-hour room service was a great convenience.
Jack
United States,
February
2025
5.4/10
I had a fantastic 11-night stay at Ocean Riviera Paradise Privilege. The food quality and presentation were excellent across all restaurants, and the staff's friendliness was great. However, I experienced some delays when contacting the front desk and room service, which could be improved.
Rooms
9.0
My Junior Suite was clean and well-maintained, contributing to an overall pleasant atmosphere.
Service
9.0
The service was really good, with friendly staff everywhere. My butler, Javier, was particularly attentive and made sure we had everything we needed.
Location
8.0
The Bar Boliche at the bowling alley is a fun spot to unwind after a day in the sun, adding variety to the experience.
Dining
10.0
Every meal was a delight, especially the delicious tapas. The dining options certainly elevated my stay.
Facilities
8.0
The facilities were impressive, with 24-hour room service and great cleanliness throughout the complex.
Eugene
United States,
January
2025
6.2/10
My stay at Ocean Riviera Paradise was fantastic overall. The food quality and presentation at all the restaurants were impressive, and the staff was incredibly friendly, especially my butler, Javier, who went above and beyond for us. On a minor note, I experienced some delays when trying to reach the front desk and room service, but this didn't detract from the enjoyment of my stay.
Rooms
8.5
I stayed in a Junior Suite that was clean and well-maintained. The staff worked hard to keep the complex in great condition, which I appreciated.
Service
9.0
The service was very good. From the butlers to the bar staff, everyone was friendly and attentive. Irma, who served drinks around the Privilege pool, was especially great!
Location
8.0
The Bar Boliche at the bowling alley added a fun twist to the experience, making the location feel vibrant and lively.
Dining
9.0
Dining was a highlight, with excellent food quality and great presentation across all restaurants. The hand-cut beef tartare was a standout dish for me.
Facilities
8.5
Facilities like the 24-hour room service and laundry options really made my stay comfortable. The cleanliness of the entire complex was also a plus.
Jason
United States,
December
2024
7.4/10
I had a fantastic 11-night stay at Ocean Riviera Paradise Privilege. The food quality and presentation in all of the restaurants were excellent, and I really appreciated the friendliness of the staff, particularly my butler, Javier. However, on a few occasions, it took a long time to reach the front desk when I needed assistance, but that didn't diminish my overall enjoyment of the resort.
Rooms
8.0
I stayed in a Junior Suite that was spacious and well-maintained throughout my time there.
Service
9.0
The staff were always friendly and eager to help, especially the bar staff like Irma who served drinks at the Privilege pool. My butler, Javier, made my stay more comfortable.
Location
8.0
The resort's location was convenient, with great amenities like the Bar Boliche at the bowling alley nearby for some fun evenings.
Dining
9.0
All the restaurants served delicious meals with beautiful presentations, which truly enhanced my dining experience.
Facilities
8.0
The cleanliness and appearance of the entire complex were impressive, and I loved the convenience of 24-hour room service.
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